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Delete your account

You can delete your Tex account yourself, from the app, at any time.

Last updated: October 1, 2026

How

  • Open Tex, go to Me and tap Wallet.
  • Tap Who can reach you.
  • In Delete account, enter your password if you set one and tap Delete.
  • Type your @username to confirm.

What gets deleted, right away

Your files (photos, voice notes, masks), posts, moments, drops, stations, comments, likes, coins, the messages you sent, your HAL chat, your notifications, your blocks and reports, and your account. Encrypted copies kept by storage nodes are marked to be removed. It can't be undone.

What stays

Messages other people sent, the chats you were in (they keep working for the others), and the other person's record of coins you exchanged, which shows your old @username. Records of failed sign-ins are deleted after 90 days.

Can't sign in?

Reset your password with your recovery email first. If you never added one, write to hello@gethal.com with your @username. We can only delete the account if we can confirm it is yours.

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